Q: Are you a factory or trading company?
A: We are a manufacturer. Warmly welcome to visit our production facility.
Q: What kinds of ceramic materials do you offer?
A: We offer products made from 95%/99.5%/99.7% alumina, zirconia, and steatite.
Q: Do you provide customized ceramic products?
A: Yes, 90% of our products are custom-made based on specific technical requirements.
Q: How quickly can I receive a quotation?
A: Normally within 24 hours. Please provide drawings with technical requirements and quantity for an accurate quote.
Q: What is the typical lead time for orders?
A: Generally 21-35 days, depending on the complexity of the design and order quantity.
Q: Are free samples available?
A: Yes, we can offer free samples or similar stock items, while the courier fee is collected.